Dialing up Customer Engagement with Live Captioning
If you keep up to speed with language translation, you would have heard of live captioning by now. A relatively new thing in the industry, it also goes by the name of Communication Access Real-Time Translation. Shorted as CART. For those of you who are not familiar with this term and those who are but are not aware of what it means, it is a service offered by translation agencies that involve remote delivery of captions. Live Captioning- A New Age Service Live captioning is a very specific kind of service. The service is delivering captions to the screen, but it’s quite different from captioning and subtitling. CART is different because it happens in real-time. It is owing to this that this service has become a sought-after thing in all industries. Hired by businesses and corporations around the globe, live captioning services have helped businesses bridge gaps caused by language immensely. How Does Live Captioning Work for Businesses? Not many providers are into the business of ...